We are virus removal & spyware removal specialists. Your Anti Virus Software does its best to defend against virus threats. To reduce the chance of a virus infection, you should update and scan for viruses on a regular basis.You may have been infected by a virus, If you're noticing some or all of these symptoms...
System slows down or restarts by itself.
Your Virus Scanner is disabled.
Programs unexpectedly crash or freeze or do not start up.
Unusual error messages appear during normal operation.
Pop-up's appear during internet browsing.
Search engine results or web links divert to websites other than expected.
Programs start-up or shortcuts appear on your desktop to programs you haven't installed yourself.
Unexpected loss of data.
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To prevent future infection, you can follow these steps...
Anti-Virus Software - Install an Anti-Virus application and make sure to update it daily. A
full virus scan should be scheduled to run at least once a week.
Windows Updates - Keep your Operating System up-to-date. Microsoft Windows has a Windows Update website for Windows XP or earlier. Windows Vista & Windows 7 have a built in Windows Updates feature accessed from the Windows button.
Phishing - Always be weary of opening emails from people you dont know. Unsolicited emails pretending to be from your bank could contain links prompting you to part with personal information including usernames, passwords or bank account information. This is known as Phishing.
SPAM - Be careful who you give your personal information to. Freely parting with your email address on social networking or unfamiliar websites can result in increased volumes of spam email to your mailbox. Once these "spammers" have your address there is little your can do to prevent them sending more and more emails. Its these emails that can often contain links to infected websites or attachments.
Telephone Scams - If someone rings you pretending to be affiliated with a particular company (Bank, PayPal, Microsoft, Virus Software companies, etc) and claim to know information about you, the chances are that they simply have your telephone number and are "phishing" for more information, going on the answers you give to their questions.
Best practice would be to hang up...simply giving out your Date of Birth and Email Address could be enough information to reset your Online Banking password!
Other recent phishing scams include the caller pretending to be from a well known software provider or anti-virus company, informing you that you have a virus, claiming to be able to remove it either by you allowing them to remote control your laptop or computer, or by paying a fee over the phone.
Installing their software (a Key Logger) will result in all your key presses and computer usage being logged and sent back to them. If you do your banking online, your bank login details would almost certainly be logged.
Paying the removal fee will mean that you have given out your bank name, credit/debit card number, expiry date, security number, and possibly your PIN, allowing them to clone your card for future withdrawal.
If you are concerned about the security of your Laptop or Computer, please make a call to our support number, or request a callback via our contact form, and we will arrange a home visit and get you back up and running as quickly as possible.
We charge a flat rate of £30 for our virus removal service.
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If you've just deleted the folder containing all your coursework and it needs to be handed in at  the end of the week! ...dont panic, we can recover your files with a combination of our specialist tools and data recovery software.
Got a new laptop or computer? ...we can transfer files, including photos, documents and your favourite website bookmarks, etc from your old equipment.
To avoid any of these situations, as part of our data recovery service, we can also show you what to backup and how to do it.
Make a call to our support number, or request a callback via our contact form, and we will arrange a visit to get your files back as quickly as possible.
We can also recover files from USB Sticks, portable Hard Drives and media cards from £30.
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The majority of the latest Laptops are ready for wireless networking...even if yours isn't we can advise on the right equipment and help with setup. Your PC can also make use of a wireless networking connection and we can connect you securely.
 Some questions we get asked about wireless Internet:
"I can't connect my Laptop to my wireless modem/router"
The majority of older Laptops aren't wireless enabled. We can advise and upgrade your system with the right equipment and help with its setup.
"My Laptop is Wireless ready, but my Internet provider has not provided a wireless modem or router"
Often Internet Service Providers (ISPs) charge extra for Wireless Routers to allow you to make use of your Laptop's wireless features. We can advise on the right equipment.
"I have discovered that my wi-fi connection is not secure"
Wireless devices supplied by your internet provider often come with setup instructions on how to secure your connection. If you believe your connection is not secure, don't hesitate to call us for advice. An insecure connection could result in the misuse of your internet service.
We can quickly diagnose and solve all these queries plus many more. So if your Laptop is tethered by wires, let us configure your Wireless Internet allowing you to move around your home and stay connected.
Make a call to our support number, or request a callback via our contact form, and we will arrange a visit to get you back up and running as quickly as possible.
We have a flat rate fee for Wireless Internet setup of £30.
You can also contact us through our email form.
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We offer a Starter package for £99* which includes a suitable .co.uk website address for your business or organisation (also known as a domain name) registered on your behalf, 1 year hosting, search engine submission with optimisation & unlimited content edits for the 1st year.
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Read more...
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You're rightly concerned about your childrens safety while on-line. We can configure software to monitor and control their internet activity or who they chat to in chat rooms.
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Read more...
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